TuneGO FAQ

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JOINING TUNEGO

Who is TuneGO for?

TuneGO is for singers, bands and musicians that want more opportunities and connections. TuneGO is also for fans that want to discover new artists first.

What are the benefits of TuneGO? why should i join?

TuneGO is the only platform that rewards you for your online activity, performances and accomplishments. TuneGO unlocks opportunities and gives you connections that aren’t possible on any other platform. You can read more about these opportunities here

How much does it cost to join tunego?

TuneGO is a free platform for both artists and fans. You can create a free account on your desktop computer at TuneGO.com or on your mobile device on the TuneGO app.

How do I create an artist account?

You can create a TuneGO artist account on our app or our website at TuneGO.com. 

How do I create a fan account?

You can create a TuneGO fan account on our app. 

how do i join tunego or login to tunego?

To log in to TuneGO, you first need to create an account. If you are a fan you’ll create a fan account, if you’re an artist, you’ll create an artist account. You can use your email or Facebook to create an account. You can create an account using our app or on our website at TuneGO.com.

CONTACT TUNEGO

I’m a record label/producer and would like to work with tunego, how can i get in contact with someone?

Please email us at Support@TuneGO.com. Include your name, company, and what type of collaboration you’re looking for. We’ll get back to you ASAP.

I’m getting technical errors on tunego, what do i do?

Please email us at Support@TuneGO.com. Include your name, URL to your TuneGO Profile, describe the error you’re having, and let us know if you’re using the iOS app, Android app, or TuneGO.com. We’ll get back to you ASAP.

can I send you my demo/press release?

Have you created a TuneGO Artist Account? Creating an account would be the first step to getting started with working with us. Once you create your artist account, you can upload your songs, photos, videos and bio to your account. You can then start earning points towards your TuneGO FUEL and TuneGO SCORE. Your TuneGO FUEL helps you unlock opportunities. Your TuneGO SCORE is what industry decision makers use to decide who to work with.

TUNEGO PROFILE

WHAT’S A TUNEGO PROFILE?

Every artist on TuneGO has a TuneGO Profile. Your TuneGO Profile will display your profile image, poster image, TuneGO FUEL, genres, bio, stats, activity feed, songs, videos, photos, shows, reviews, followers and recent visitors. CLick here to learn more about the TuneGO Profile.

TUNEGO DASHBOARD

WHAT’S THE TUNEGO DASHBOARD?

Every artist on TuneGO has a TuneGO Dashboard. Your Dashboard will display your TuneGO SCORE, Fan Update, Add Song, Add Video, Add Event, Add Image, Share Profile, TuneGO FUEL, To-Do List, Activity Feed, and Top Fans. Click here to learn more about the TuneGO Dashboard.

TUNEGO SONG REVIEW

WHAT’S A TUNEGO SONG REVIEW?

A TuneGO Song Review is the same type of program that Music Labels use to determine which song will be a hit. With the TuneGO Song Review, you can determine if your song is a hit, or if it still needs work, just like the Music Labels do. There are three different levels of a TuneGO Song Review you can purchase. These levels include Gold (30 Reviewers), Platinum (75 Reviewers), and Diamond (200 Reviewers). For more information on the TuneGO Song Review, log into your TuneGO Artist Account on a desktop computer at TuneGO.com  and click “Reviews”. Click here to learn more about the TuneGO Song Review.

HOW DO I ORDER A TUNEGO SONG REVIEW?

You can order a TuneGO Song Review by logging into your TuneGO Artist Account on a desktop computer at TuneGO.com and clicking “Reviews”. Click here to learn more about the TuneGO Song Review.

TUNEGO CHARTS

What are the TuneGO Charts?

The TuneGO Charts showcase the top TuneGO artists, songs, and videos.

How do I get on the TuneGO Charts?

The artists who are in the TuneGO Charts have the highest TuneGO FUEL for the past week. To get on the TuneGO Charts, you will need a significant amount of recent TuneGO Fuel. Your TuneGO FUEL is based on your activity on TuneGO. You can increase your TuneGO FUEL by gaining Followers on TuneGO, having your song or video played on TuneGO, having your song liked on the TuneGO mobile app, positive TuneGO Song Reviews, and producer approvals. This is not an all-inclusive list.

DELETE ACCOUNT

How do I delete my account?

If you’re a fan on TuneGO and would like to delete your TuneGO account, email us at Support@TuneGO.com. Include a link to your TuneGO profile when you email your request to delete your account. Also, email us from the same email that is associated with your TuneGO account. We will delete your account for you.

If you’re an artist on TuneGO and would like to delete your TuneGO account, you can do so on TuneGO.com. For instructions on deleting your artist account, go here.

CHANGE ACCOUNT FAN/ARTIST

I accidentally created an artist account, but I’m a fan. Can you switch my account?

Unfortunately, due to security reasons, we cannot delete an artist account or switch it to a fan account. You can either delete your artist account, then create a fan account using the same email or Facebook. Click here for instructions on how to delete the artist account. Or you can just create a new fan account using a different email or Facebook.

I accidentally created a fan account, but I’m an artist. Can you switch my account?

You can switch your fan account to an artist account on a desktop computer at TuneGO.com. 

 

 

 

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