TuneGO Profile FAQ

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TUNEGO PROFILE OVERVIEW

WHAT’S THE TUNEGO PROFILE? WHERE IS IT?

As a TuneGO Artist, you can find your TuneGO Profile when you log into your TuneGO account on TuneGO.com on a desktop computer or on the TuneGO app. The TuneGO App is available in the Google Play Store and the iOS App Store.

Click “Profile” to be brought to your TuneGO Profile on a desktop computer.

On the app, when you log in as an artist, you will automatically be brought to your TuneGO Profile. Below, you can see what you will see when you log into the app as an artist. On the app, your TuneGO Profile will display your profile image, TuneGO FUEL, the number of followers, location, genres, songs, videos, photos, events, followers, and insights.

Below, you can see what your TuneGO Profile will look like when you’re logged in on a desktop computer. On a desktop, your TuneGO Profile will display your profile image, name, location, poster image, TuneGO FUEL, genre, bio, stats, activity feed, songs, videos, shows, photos, reviews, followers, and recent visitors.

PROFILE IMAGE

WHAT’S A PROFILE IMAGE?

A profile image is an image that appears in the large circle on an artist’s profile. It’s also the image that will show up when an artist messages a fan.

CAN I CHANGE MY PROFILE IMAGE?

Yes. When you’re logged into your artist account, you can change your profile image.

TUNEGO.COM

Click here for more detailed instructions on changing your profile image on TuneGO.com.

TUNEGO APP

Click here for more detailed instructions on changing your profile image on the TuneGO app. The TuneGO App is available in the Google Play Store and the Apple App Store.

NAME

WHAT’S THE NAME ON A TUNEGO PROFILE?

The name that’s shown on a TuneGO Profile, is the name that was entered when setting up an account. It’s the name of an artist, band or fan. This name is what will be in the URL to link to the TuneGO Profile URL.

CAN i CHANGE MY NAME ON MY TUNEGO PROFILE?

TUNEGO.COM

You can change your name on your TuneGO Profile by changing it under “Account Settings” while logged into your account at TuneGO.com. For more detailed instructions, go here.

This will change the name that is displayed on your TuneGO Profile, but it will not change your TuneGO URL. To change your TuneGO URL, please contact us at Support@TuneGO.com.

TUNEGO APP

You can change your name on your TuneGO Profile by changing it under “Me” while logged into your account on the TuneGO App. For more detailed instructions, go here.  The TuneGO App is available in the Google Play Store and the Apple App Store.

This will change the name that is displayed on your TuneGO Profile, but it will not change your TuneGO URL. To change your TuneGO URL, please contact us at Support@TuneGO.com.

LOCATION

WHAT’S THE LOCATION ON A TUNEGO PROFILE?

The location that’s shown on a TuneGO Profile, is the location that was entered when setting up an account. It’s the current location of the artist, band or fan.

CAN I CHANGE MY LOCATION ON MY TUNEGO PROFILE?

TUNEGO.COM

You can change your location on your TuneGO Profile by changing it under “Account Settings” while logged into your account at TuneGO.com. For more detailed instructions, click here

This will change the location that is displayed on your TuneGO Profile.

TUNEGO APP

You can change your location on your TuneGO Profile by changing it under “Me” while logged into your account on the TuneGO app. For more detailed instructions, click here.  The TuneGO App is available in the Google Play Store and the Apple App Store.

This will change the location that is displayed on your TuneGO Profile.

SHARE PROFILE

can i share my tunego profile to social media?

Yes. When you click the share button on a TuneGO Profile, on the TuneGO app or TuneGO.com, a pop-up will appear to share that profile onto your social media accounts. If you post the URL to your TuneGO Profile on social media, this will share your TuneGO Profile as well.

can other people share my tunego profile to social media?

Yes. Anyone visiting your TuneGO Profile can also share it using the share button. If they post the URL to your TuneGO Profile on their social media, this will share your TuneGO Profile as well.

how do i share my tunego profile?

TUNEGO.COM

Follow the instructions here for more details on how to share a TuneGO Profile from TuneGO.com

TUNEGO APP

Follow the instructions here for more details on how to share a TuneGO Profile from the TuneGO App. The TuneGO App is available in the Google Play Store and the Apple App Store.

POSTER IMAGE

 What is a TuneGO Poster Image?

A TuneGO poster image is the large image you see on the top of your TuneGO profile. You want this image to be clear and to represent you or your band. Shots of you performing are a great option for this image.

How do I Change My TuneGO Poster Image?

You can change or edit your TuneGO Poster Image while you’re logged into your TuneGO Artist Account.

TUNEGO.COM

For more detailed instructions on changing and editing your TuneGO Poster image on TuneGO.com go here.

TUNEGO APP

For more detailed instructions on changing and editing your TuneGO Poster image on the TuneGO App click here. The TuneGO App is available in the Google Play Store and the iOS App Store.

TUNEGO FUEL

What is TuneGO FUEL?

TuneGO FUEL is based on your activities on the TuneGO site or in the TuneGO app. TuneGO FUEL is visible to other users of the site. Positive TuneGO Song Reviews also play a roll in your TuneGO FUEL.

How can I increase my TuneGO FUEL?

Your TuneGO FUEL is based on your activity on TuneGO. You can increase your TuneGO FUEL by gaining Followers on TuneGO, having your song or video played on TuneGO, having your song liked on the TuneGO mobile app, positive TuneGO Song Reviews, and producer approvals. This is not an all-inclusive list.

Why should I care about my TuneGO FUEL?

The more TuneGO FUEL you have, the more opportunities that will unlock to you. These opportunities include: having a TuneGO SCORE (1000 TuneGO FUEL), Virtual A&R Review (10,000 TuneGO FUEL), TuneGO Radio Network (500,000 TuneGO FUEL), Sync Licensing (1,000,000 TuneGO FUEL), Producer Review (2,500,000 TuneGO FUEL), Executive A&R Review (5,000,000 TuneGO FUEL), and Music Label Intros (10,000,000 TuneGO FUEL). On the TuneGO Dashboard, you can easily see how much more TuneGO FUEL you need to unlock a certain opportunity. Once you’ve unlocked an opportunity, you will see the link to be able to launch that opportunity. 

TUNEGO SONG REVIEW

WHAT’S A TUNEGO SONG REVIEW?

A TuneGO Song Review is the same type of program that Music Labels use to determine which song will be a hit. With the TuneGO Song Review, you can determine if your song is a hit, or if it still needs work, just like the Music Labels do. There are three different levels of a TuneGO Song Review you can purchase. These levels include Gold (30 Reviewers), Platinum (75 Reviewers), and Diamond (200 Reviewers). For more information on the TuneGO Song Review, click here.

HOW DO I ORDER A TUNEGO SONG REVIEW?

You can order a TuneGO Song Review by logging into your TuneGO Artist Account on a desktop computer at TuneGO.com and clicking “Reviews”. You cannot currently purchase a TuneGO Song Review on the TuneGO app.

GENRES

WHAT ARE THE GENRES THAT ARE DISPLAYED?

The genres that are shown on a TuneGO Profile, are the genres that are entered when setting up an account. It’s the current genres of the artist, band or fan.

CAN I CHANGE THE GENRES ON MY PROFILE?

Yes. You can change your genres on your TuneGO Profile by changing it under “Account Settings” while logged into your account at TuneGO.com. This will change the genres that are displayed on your TuneGO Profile.

BIO

WHAT’S THE BIO?

The bio that is shown on a TuneGO Profile, is the bio that an artist has entered when setting up their account.

CAN I EDIT MY BIO?

Yes. You can edit your bio on your TuneGO Profile by editing it directly from your TuneGO Profile while logged into your account at TuneGO.com. Click the pencil next to your bio to start editing.

STATS

WHAT ARE STATS?

Stats are displayed on every TuneGO Artist Profile. Stats that are displayed include visitors, song plays, video views, followers, RSVP, social stats, and bonus points. Below are more detailed explanations or each stat.

WHAT ARE VISITORS?

Visitors are the number of people that have visited your TuneGO Profile.

WHAT ARE SONG PLAYS?

Song plays are the number of times your songs have been played on TuneGO.

WHAT ARE VIDEO VIEWS?

Video views are the number of times your videos have been played on TuneGO.

WHAT ARE FOLLOWERS?

Followers are the number of fans that follow you on TuneGO.

WHAT ARE RSVPS?

RSVP’s are the number of people that have RSVP’d to your shows.

WHAT ARE BONUS POINTS?

Bonus point opportunities are hidden throughout the site. You’ll know when you unlock them!

ACTIVITY FEED

what’s the activity feed?

The activity feed displays the activity of your followers and your activity.

what’s the “share something” section do?

When you share something inside your Activity Feed, it will be displayed in all of your followers’ Activity Feed. You can share text only, a song, a video, a photo, or an event.

SONGS

what is the songs section on a tunego profile?

The songs section will display all of the songs you have uploaded to your TuneGO Profile. You can upload more songs from this page as well.

can i edit my songs?

Yes. Click the pencil to edit a song. You can also rearrange your songs by clicking on and dragging the three bars that are next to the pencil.

can i delete a song?

Yes. Click the pencil and you will get a pop-up. Click “delete” on the pop-up.

can I upload more songs?

Yes. Click the “Add a Song” button to upload a song.

VIDEOS

what is the videos section on a tunego profile?

The videos section will display all of the videos you have uploaded to your TuneGO Profile. You can upload more videos from this page as well.

can i edit my videos?

Yes. Click the pencil next to the video you want to edit. You can change the title, description, tags, and genre.

can i delete a video?

Yes. Click the pencil next to the video you want to delete. You will get a pop-up. Click the “delete” button on the pop-up.

can I upload more videos?

Yes. Click the “Add a Video” button to upload a video.

SHOWS

what is the shows section on a tunego profile?

The shows section will display all of the shows and events you have uploaded to your TuneGO Profile. You can add more shows on this page as well

can i edit my shows?

Yes. Click the pencil next to the show you want to edit. You can change the date, location, and additional info.

can i delete a show?

Yes. Click the red “x” next to the show you want to delete. You will get a pop-up. Click the “delete” button on the pop-up.

can I upload more shows?

Yes. Click the “Create a Show” button to add a show.

PHOTOS

what is the photos section on a tunego profile?

The photos section will display all of the photos you have uploaded to your TuneGO Profile. You can upload more photos from this page as well.

can i edit my photos?

No, but you can delete a photo and re-upload it with a new description.

can I delete a photo?

Yes. Click the red dot on the photo you want to delete. You will get a pop-up, click “delete” to delete the photo.

can I upload more photos?

Yes. Click the “Add Photos” button to upload a photo.

FOLLOWERS

How do I get followers on TuneGO?

The best way to quickly move up on the TuneGO charts and playlist is to have your current fans follow you on your TuneGO Profile. If you need help on how to get your followers to follow you on TuneGO click here. 

I got an email about a new follower, but when I click on them, it doesn’t take me to their profile. What’s going on?

This happens when a follower has either unfollowed you, blocked you, or deleted their fan account.

Is there an on-site way to find new followers?

You can grab the attention of TuneGO fans by getting on the TuneGO Charts and on the TuneGO Fan App. To do this you will need to increase your TuneGO FUEL. Some ways to increase your TuneGO FUEL are having your current fans follow you on TuneGO, having activity on your TuneGO Profile and completing your TuneGO Profile.

RECENT VISITORS

what are recent visitors?

Recent visitors are people that have recently viewed your TuneGO Profile. You can click “view all” to view all of your recent visitors.

TUNEGO PROFILE CONCLUSION

Your TuneGO Profile is a place to represent yourself to your fans and music industry decision makes exactly how you want to.

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