TuneGO Technical FAQ

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TUNEGO PROFILE – PHOTOS

How do I change my profile image on TuneGO?

You can change your profile image on TuneGO on the website or the app. For instructions on changing your profile image on TuneGO.com go here.

How do I upload and delete photos on my TuneGO Profile?

You can upload and delete photos on your TuneGO Profile on the website or the app. For instructions on uploading and deleting your photos from TuneGO.com go here.

How do I change my poster image on my TuneGO Profile?

You can change your TuneGO Profile poster image on the website. For instructions on changing your poster image on TuneGO.com go here.

TUNEGO PROFILE – SONGS

How do I add a song to my TuneGO Profile?

You can add songs to your TuneGO Profile on the website. For instructions on uploading your songs on TuneGO.com go here.

How do I edit a song on my TuneGO Profile?

You can edit and delete songs on your TuneGO Profile on the website. For instructions on uploading your songs on TuneGO.com go here.

TUNEGO PROFILE – VIDEOS

How do I add a video to my TuneGO Profile?

You can upload videos to your TuneGO Profile on the website. For instructions on uploading your videos on TuneGO.com go here.

How do I edit a video on my TuneGO Profile?

You can edit videos on your TuneGO Profile on the website. For instructions on editing your videos on TuneGO.com go here.

TUNEGO PROFILE – SHOWS

How do I add a show to my TuneGO Profile?

You can add shows to your TuneGO Profile on the website. For instructions on adding your shows on TuneGO.com go here.

How do I edit and share shows on my TuneGO Profile?

You can edit and share shows from your TuneGO Profile on the website. For instructions on editing and sharing your shows on TuneGO.com go here.

OTHER – NOTIFICATIONS, MESSAGING, EPK

How to a check my notification on TuneGO?

You can check your notification on TuneGO on the website. For instructions on checking your notifications on TuneGO.com go here.

How do I talk to my fans on TuneGO?

You can talk to your fans on TuneGO on the app or website via messaging. For instructions on messaging your fans on TuneGO.com go here.

How do I create my Electronic Press Kit (EPK) on TuneGO?

You can create your Electronic Press Kit (EPK) on the TuneGO website. For instructions on creating your Electronic Press Kit (EPK) go here. You cannot create or access your EPK on the TuneGO app.

ACCOUNT SETTINGS

How do I edit my goals on TuneGO?

You can edit your goals at TuneGO.com under “Account Settings”. 

How do I edit the number of emails I receive from TuneGO?

You can edit the number of emails you receive from TuneGO on the TuneGO website or app. For instructions on editing the number of emails, you receive on TuneGO.com go here.

How do I reset my TuneGO Password?

You can reset your TuneGO password on the TuneGO app or website. For instructions on resetting your password on TuneGO.com, go here.

DELETE

How do I delete my TuneGO Account?

If you’re a fan on TuneGO and would like to delete your TuneGO account, email us at Support@TuneGO.com. Include a link to your TuneGO profile when you email your request to delete your account. Also, email us from the same email that is associated with your TuneGO account. We will delete your account for you.

If you’re an artist on TuneGO and would like to delete your TuneGO account, you can do so on TuneGO.com. For instructions on deleting your artist account, go here.

CONTACT

How do I contact TuneGO?

You can contact TuneGO at Support@TuneGO.com. For more information on contacting TuneGO, go here.

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